NHTSA Complaint #11717077 — 2019 CHEVROLET SILVERADO 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11717077
Vehicle 2019 CHEVROLET SILVERADO 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I have a 2019 Chevrolet Silverado LT 1500 with only 19K Miles. When I brought this vehicle I was having problems with hearing a loud clunking noise coming from the rear of the Vehicle. Every Time I Stop at a red light, stop at a stop sign, yield at a yield sign, and slow down to turn in my driveway I can hear this clunking noise coming from the rear of the vehicle. If someone is riding in the backseat of the vehicle, they can feel the clunking noise every time I hit the brakes or slow down. After doing some research I honestly believe it’s the drive shaft that is on my vehicle that is causing this issue. Also, my vehicle does a hesitation when trying to accelerate on the gas pedal, which the drive shaft can cause this issue as well. There is a recall against this issue (Drive Shaft) but my Vin Number doesn’t call for a recall, I believe my vin number was missed in this recall. This is very dangerous because my Drive Shaft can drop beneath my vehicle while driving on the roads or highways and can cause my Truck to loose control and get into a serious accident or fatal accident. All I want is to have the Chevrolet Dealership to repair my Drive Shaft for free, because Chevrolet states that they will fixed all the drive shaft that is on recall on there time and the customer doesn’t have to pay anything. Please follow up on this serious matter. I don’t feel safe driving my truck anymore, so I keep it parked in my garage. PS : I took my truck in several times to three Chevrolet Dealership when I had full warranty’s and each Dealership told me that my truck is fine, I just have to drive it because it’s still new and this is not a problem at all.

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