NHTSA Complaint #11716798 — 2023 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11716798
Vehicle 2023 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

On 12/22/2025 I took my 2023 GMC Yukon in for the L87 recall. After receiving information that my vehicle passed the recall they told me that the oil would be change to from OW-20 to OW-40 and that my oil changes would go up in price (double the price) due to the oil being a high performance oil. On 01/05/26 exactly two weeks and 616 miles later our engine and lights completely stopped working while driving it on the road!!! The vehicle would not start or switch into neutral so we could get the vehicle off the road due to blocking traffic! The vehicle was towed the GMC dealership and had to have a new engine replacement. We were out of our vehicle for 31 days. Now our vehicle rear view camera guidelines have stopped working and now have to put that under warranty claim.

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