NHTSA Complaint #11716534 — 2024 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11716534
Vehicle 2024 SUBARU LEGACY
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

When the vehicle is off the windows will come down on their own! This has occurred on 4 difference instances. One dealership indicated the "fix" the situation; however, they never replaced the parts which were required for the fix. A second dealership would not perform a diagnostic. A third dealership indicated that that cleaned and lubricated the necessary parts. Less than a week after leaving the dealership it occurred again. This is an extreme safety risk as the vehicle becomes easily accessible to others and it also allows easy access to the Homelink garage door system. This also causes extreme damage because during one of these window occasions it was also raining outside. Date provided is the 1st occurrence continuing to occur through 2/8/2026. I can provide documentation if further needed - manufacture is aware of occurrences

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