NHTSA Complaint #11716216 — 2020 HINO 195

To Whom It May Concern, I am submitting this email in support of a formal Vehicle Safety Complaint regarding a HINO-branded electric truck with an active ABS warning fault and no authorized repair pathway. Vehicle details: VIN: [XXX] Make: HINO Year: 2020 Powertrain: Electric (SEA Electric Drive conversion) Shortly after purchase, the ABS warning light illuminated. Multiple HINO-authorized service centers have refused to diagnose or repair the vehicle, stating they do not service electric vehicles and directing responsibility elsewhere. As of today, no OEM or modifier has accepted responsibility for diagnosing or repairing this safety-critical braking system. This leaves the vehicle unable to be safely or legally operated, with no authorized diagnostic or repair support despite OEM branding and VIN identification. This appears to be a regulatory compliance issue involving: A safety-critical braking system No designated service responsibility An OEM-branded vehicle with no repair pathway I respectfully request ODI review this matter for potential defect investigation or compliance action. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)