NHTSA Complaint #11716212 — 2025 HYUNDAI SANTA FE

I am reporting premature tire wear on OEM Goodyear Assurance 235/60R18 tires installed on my AWD 2025 Hyundai Santa Fe SEL (VIN: [XXX] ). Component/System: OEM tires; documented and can be inspected at the dealership, which serves as a neutral, third-party verifier, or via submitted records. Safety risk: AWD vehicles require uniform tires; uneven tread risks drivetrain damage and unsafe handling, endangering myself and others. Confirmation: PA state inspection (11/17/2025) at 6,172 miles: Rear 3/32”, Front 5/32”. Dealer Delaney Hyundai (RO# 494892) documented the issue. Current mileage 7,074; tread wear ~1/32” per 881 miles, estimated current depth Rear 2/32”, Front 4/32”. Inspection: Documented by dealer and PA inspection; no manufacturer inspection yet. Warning symptoms: None beyond premature tread wear. Phone attempts to manufacturer: [XXX] (10:54, 7 min, snarky, refused escalation), 11:02 – 15-min hold no answer (son’s phone 8 min hold); [XXX] (11:17, 35 min), insisted on retail Goodyear center, finally agreed to supervisor callback (24–48 business hours). Requested resolution: Corporate review and replacement of all four OEM tires, including mounting, balancing, and disposal, coordinated with dealership documentation and PA inspection. No retail Goodyear referral should be required; inspection is only for verification as part of corporate review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)