NHTSA Complaint #11716131 — 2020 GMC SIERRA 1500

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal popping and crackling sound. The traction control, check engine, and several other unknown warning lights were illuminated. The message "Service Emergency Brake" was displayed. The engine later made knocking sounds, and the vehicle vibrated while driving. The vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 138,000.