NHTSA Complaint #11715862 — 2007 CHRYSLER CROSSFIRE

The contact owns a 2007 Chrysler Crossfire. The contact was advised of NHTSA Campaign Number: 16V081000 (AIR BAGS). The vehicle was taken to several dealers; however, the dealers refused to complete the recall repair. The contact was informed that since the vehicle was an older model, the dealers did not have the appropriate equipment to code the vehicle. The vehicle was not repaired. The manufacturer was made aware of the issue and advised the contact that a Takata field inspector would reach out. The contact was informed that the air bag sensor had failed; however, due to the age of the vehicle and the equipment not being available, the air bag sensor would fail. The failure persisted, and the vehicle remained at the residence unrepaired. The vehicle was no longer driven out of safety concerns. The failure mileage was approximately 13,400.