NHTSA Complaint #11715725 — 2025 HYUNDAI SANTA FE

VISIBILITY/WIPER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11715725
Vehicle 2025 HYUNDAI SANTA FE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My name is [XXX] I live at [XXX] my phone number is [XXX] my social security is [XXX] . I own a 2025 Hyundai Santa Fe that is subject to Safety Recall 25V-808 involving the rearview camera system. On [XXX] at 12:30pm while operating my vehicle, the rearview camera malfunctioned (the image was [blank / inoperative]). Due to the loss of rear visibility, I was involved in a minor accident while backing up. At the time of the incident, I had not yet received the recall repair. The malfunction experienced is consistent with the defect described in the recall notice regarding the rearview camera harness. This incident caused [minor vehicle damage / property damage. I am reporting this to document a safety-related incident connected to an acknowledged manufacturing defect.I am requesting that this incident be reviewed as a recall-related accident and that Hyundai advise on reimbursement or compensation options. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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