NHTSA Complaint #11715677 — 2008 CHEVROLET SILVERADO 2500

The contact owns a 2008 Chevrolet Silverado 2500 equipped with Bridgestone Tires, Tire line: Dueler A/T Revo 3, Tire size: LT265/75/R16, DOT Number: 9BW8 RE3. The contact stated that the tires were purchased in California. The vehicle was driven back home to Idaho, where the TPMS alarm sounded. The vehicle was taken to the dealer for an oil change and the vehicle was inspected, and the contact was informed that the rear tire was flagged and was informed that the tire needed to be removed. The tire was not removed. The contact notified the manufacturer, and the contact was referred to a Firestone location for an inspection. The manufacturer was informed that there were no Firestone locations nearby. The manufacturer approved the contact to take the vehicle to a Commercial Tire shop for an inspection. The vehicle was taken to the Commercial Tire Shop, and the contact was informed that all four tires were dangerous and needed to be replaced. The tread on the rear passenger’s tire was worn, the sidewalls of another tire were falling apart, and the tread and sidewalls on the other tires were separating. All four tires were replaced. The manufacturer was notified that the tires were replaced, and a claim was filed. The vehicle failure mileage was 169,508.