NHTSA Complaint #11715641 — 2017 MINI COUNTRYMAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11715641 |
| Vehicle | 2017 MINI COUNTRYMAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The Air conditioning mixing flap failed. The is a technical bulletin out for this SIM 64 02 21. The mixing flap separated from the heater housing which is located under the dash board. In turn Cold air only coming out of the drivers side vent and not the passenger or rear vents. This is unsafe in Arizona where there is extreme heat for babies and pets. In addition one cannot see out the windshield since it also impacts the vents for defogging/defrosting. This is a $5000 repair causing economic hardship. Said vehicle only had 47,800 mile on it. Please advise . Thanks
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