NHTSA Complaint #11715571 — 2020 CHEVROLET SILVERADO 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11715571
Vehicle 2020 CHEVROLET SILVERADO 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The vehicle experienced a transmission control malfunction related to a transmission solenoid (diagnostic code P0776). The transmission exhibited abnormal shifting behavior and drivability issues, prompting a warning indicator and dealer inspection. The condition affects the powertrain and could impair safe operation of the vehicle, particularly if shifting becomes unpredictable or the transmission enters a reduced-function mode while driving. The issue was confirmed by an authorized Chevrolet dealership, and the vehicle was subsequently deemed inoperable pending replacement of the required transmission solenoid component. The vehicle was inspected by General Motors on November 3, 2025, at which time GM confirmed that the required part was on national backorder with no immediate availability. The vehicle remains unavailable for use due solely to the lack of this GM-supplied component. A warning indicator and drivability symptoms were present prior to removal from service. The component is currently retained by the servicing dealer and is available for inspection upon request. General Motors has advised that this component is subject to a widespread national backorder affecting numerous vehicles, resulting in extended periods where affected vehicles cannot be repaired or safely returned to service.

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