NHTSA Complaint #11715214 — 2017 FORD ESCAPE

I am filing this complaint due to repeated and dangerous safety-related failures in my Ford vehicle involving both the transmission and engine. Prior to a transmission recall repair, my vehicle experienced severe drivability issues, including sudden jerking while driving, loss of power on the highway, unexpected stopping, and shutting off at traffic lights. These incidents nearly caused multiple accidents and placed me and others at serious risk. The transmission was later replaced under recall by a Ford dealership. After that repair, I am now experiencing a major engine failure related to coolant intrusion. This defect is well documented by Ford in Technical Service Bulletin (TSB) 22-2322, which supersedes TSB 22-2134. The bulletin states that to resolve the condition, the engine short block and head gasket must be replaced. This effectively requires replacement of the core of the engine and confirms the severity of the defect. The symptoms associated with this engine issue overlap with the drivability symptoms I reported earlier (stalling, loss of power, unsafe operation). The vehicle was previously evaluated by a Ford dealership while this bulletin was already published, yet the engine defect was not identified or addressed at that time. Despite Ford’s acknowledgment of this defect through its own bulletin, I am being denied assistance and left responsible for an extremely costly repair involving what is essentially a partial engine replacement. This defect poses a serious safety risk due to the potential for sudden engine failure without warning. I am concerned that Ford is failing to proactively address a known safety-related defect and that similar vehicles remain on the road with the same risk. I believe this issue warrants further investigation to prevent serious injury or loss of life.