NHTSA Complaint #11715151 — 2023 GMC SIERRA 1500

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while in first gear. The contact stated that the transmission sounded strained and shifted rough before slamming into gear. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer diagnosed the vehicle and determined that the vehicle was oversteering while turning to the right. The dealer replaced the valve and torque converter. On another occasion, while driving at an undisclosed speed, the vehicle accelerated independently. Most recently, a burned transmission fluid odor was coming from the front of the vehicle and entered the cabin through the A/C vents. There oil stains found on the ground on several occasions. The vehicle was taken back to the dealer and the valve body was replaced, the fluid levels were checked, and the transmission filter was replaced; however, the failure persisted. The contact called the dealer, and the dealer towed the vehicle. The dealer determined that the oil cap was loose. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 8,496.