NHTSA Complaint #11715107 — 2022 FORD BRONCO

The contact purchased a Carobotor Technology Ltd, Bronco digital instrument cluster for a 2022 Ford Bronco. The contact stated that soon after installing the digital instrument cluster, the check engine warning light was displayed on the instrument panel. After using a code scanner, the contact received several DTC: U0418 “Invalid data received from the brake system control module”, U0155 “lost communication with instrument panel control module”, P25B0 “Fuel level sensor defective”, U0140 “Lost communication with body control module”, U2403 “Ethernet failure with instrument panel cluster”. The contact stated that a false "Service Advancetrac" message was displayed on the digital instrument panel. In addition, the contact stated that the blind spot information system, collision assist, lane departure, cross traffic alert, and other safety-related features were automatically disabled upon starting the vehicle. The contact manually enabled the features. The manufacturer was notified on several occasions about the failures. The contact was sent a USB drive to reset and fix the errors; however, the failure worsened. The part was not repaired or replaced.