NHTSA Complaint #11714850 — 2024 HONDA PILOT

Incident Description: While traveling at 45 mph with Adaptive Cruise Control (ACC) active, the vehicle experienced a "phantom braking" event triggered by high-contrast shadows on the roadway. The Collision Mitigation Braking System (CMBS) incorrectly identified a shadow as a physical obstacle and abruptly applied the brakes in a clear path of travel. I was forced to manually override the system by applying the accelerator to prevent a potential rear-end collision. Safety Risk & Technical Context: This defect is repeatable under specific lighting conditions and occurs across multiple speed intervals (35–45 mph). I believe this incident is directly related to the ongoing NHTSA Engineering Analysis (EA24002) regarding inadvertent AEB activations. Furthermore, recent Service Bulletins (such as MC-11024251-0001) regarding Front View Camera and Radar Sensor updates suggest a known failure in the system's ability to process high-contrast environmental data. Conclusion: My local dealership failed to investigate the complaint. The sudden, unexpected deceleration poses a severe safety risk to the vehicle's occupants and following traffic. I request that NHTSA formally notify Honda of America regarding this recurring ADAS failure to ensure that my VIN is prioritized for the necessary sensor alignment and software enhancements.