NHTSA Complaint #11714813 — 2023 GMC YUKON XL

On January 19, 2026, Recall 25V274 was performed on my vehicle, and this was not disclosed to me when I picked up the vehicle from the dealership, Courtesy Buick GMC in Louisville, KY. I only found out when I got home and read through all the service notes. I contacted the dealer on January 19 after I got home, asking for explanation and have not heard back. The Recall Remedy failed. Since the service, symptoms of hesitation, lack of propulsion and low MPG persisted. As of Feb 1, the vehicle has suffered a transmission failure and is unsafe. The dealer told me verbally everything was fine, and in the service notes from Jan 19, they noted vehicle as 'Operating as Designed and Within Spec' despite performing safety recall work."