NHTSA Complaint #11714678 — 2025 HYUNDAI TUCSON
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11714678 |
| Vehicle | 2025 HYUNDAI TUCSON |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
The forward collision avoidance system in this generation of Hyundai tucsons is dangerously flawed. We previously had a 2020 and no issues, but this one slams the brakes at the drop of a hat and has nearly caused several accidents as there is no good reason for the intervention (ample space to leading vehicle) and it brakes so hard that cars behind typically need to veer to avoid rear end collision. This is not a one-off event or linked to particular driver/driving style - both adult owners of this vehicle have experienced this on multiple unrelated occasions. All sensitivity setting have been set to minimum and the only way to drive with peace of mind is to completely disable the system - but here is where the next massive design flaw is: the system automatically reenables at each re-ignition; there is not permanent override, which is EXTREMELY dangerous. It is not practical to manually disable the system on each drive because you need to navigate multiple system menus to adjust the setting. Google and user forums confirm this collision avoidance system is a widely experienced and complained about safety issue for Hyundai and it should be investigated. People will likely get killed due to this “safety feature”. Ideally Hyundai should push a recalibration for those who want this feature AND enable a permanent override option in the system settings for those who don’t.
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