NHTSA Complaint #11714560 — 2002 BMW 325CI

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11714560
Vehicle	2002 BMW 325CI
Component	AIR BAGS
Date of Incident	December 16, 2025
Date Filed	January 30, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I brought my 325ci into BMW Buena Park to have an airbag recall completed. There were no issues prior to dropping the car off at dealership but when the car was returned the airbag system light was on and was filled with error codes. I returned the car to the dealer and they cleared the codes but on my way home the dash light returned and faults were present after taking to 2 independent specialists. I returned to the dealer and spoke to service manager who said they would review and let me know their findings. They never responded and left me with a car that is now unsafe to drive. I believe this is the result of poor workmanship in addressing an NHTSA recall and has turned a potential safety concern into a real one. I have contacted BMW USA about this as well.

Related Complaints for the 2002 BMW 325CI

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#10923907 — November 2, 2016 — TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15...

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