NHTSA Complaint #11714502 — 2026 NISSAN ARMADA

The windshield is covered in hundreds of microscopic, pen-sized indentations that refract light like diamonds when hit by the sun or a flashlight. This creates a dangerous "white-out" effect, blinding the driver and making the vehicle unsafe to operate during the day.This is not a single impact from a road projectile; it is a systemic failure of the glass surface to withstand basic atmospheric conditions (sand and dust). A vehicle designed for "travel" must have glass capable of withstanding the friction of air and dust. If everyday travel causes the glass to disintegrate into a "glitter" field, the glass is defective. Filing an insurance claim to install the same defective OEM glass does not solve the problem. I am requesting that Nissan replaces this windshield with a properly tempered unit that meets safety and durability standards. The dealership has seen the "diamond" effect under a flashlight and acknowledged how severe it is. It’s hard to get good pictures of a windshield but after taking it to the dealership for them to send pictures to the executive company, they should have good pictures uploaded, but here’s what I have