NHTSA Complaint #11714418 — 2022 HONDA HR-V
BACK OVER PREVENTION: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11714418 |
| Vehicle | 2022 HONDA HR-V |
| Component | BACK OVER PREVENTION: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
My car was impacted by the exact issue impacting Honda HRV's manufactured in 2022, but my VIN does not show that I am eligible. This is a mistake and I would ask NHTSA to investigate other 2022 HRVs which may be impacted by this recall (information posted below). Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2019-2022 model year HR-V vehicles. The power circuit in the display audio unit was improperly designed. When the engine is started with an ignition key, the cranking can cause the battery's state of charge to drop, which may prevent the display audio from booting up, resulting in the failure to display the rearview camera image. Additionally, vehicles previously repaired with the initial software update received a version that insufficiently corrected the display audio unit boot up procedure, resulting in the failure to display the rearview camera image. Safety Risk If the display audio unit does not boot up, the rearview camera image will not display, which may affect the driver's view and increase the risk of a crash or injury. Remedy Registered owners of all affected vehicles (including previously repaired vehicles) will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will reprogram the display audio unit with updated software containing the proper boot up procedure. Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. For additional questions, owners may contact American Honda's Customer Support & Campaign Center at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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