NHTSA Complaint #11714411 — 2022 HONDA PASSPORT

The starter failed to start the car due to what is described as a "frozen starter". A TSB exists for Honda where the problem is acknowledged, TSB 23-023. This left me stranded in the cold on 1/26 and 1/27. Many other drivers of similar vehicles have reported this problem in the past week. The problem is uniquely and disconcertingly dangerous as the problem impacts drivers who are in freezing conditions which can be inherently life-threatening if a known issue exists with a "frozen starter", this problem cannot be rectified by vehicle maintenance, for example, having a new battery or jump starter does not fix the problem. This problem strikes drivers in freezing and life-threatening conditions and is inherently unsafe and hazardous. The vehicle has not been inspected as Honda would not honor rectifying this issue for an "out of warranty" vehicle despite widespread concern. There were no warnings or messages prior to the problem. They first appeared in freezing cold after a precipitation event.