NHTSA Complaint #11714316 — 2023 GMC YUKON XL

The vehicle was running perfectly fine. We pulled into a service station to fill up the gas tank, and suddenly it wouldn’t start at all. We had no choice but to have it towed to McKenzie GMC in Milton, Florida. After several days of waiting, we were told we now “need another engine.” Yes—another engine. This is completely unacceptable. This same vehicle already had its engine replaced in 2025 under recall 25V274000. It passed the PICO test, and the oil was changed to the updated 0W‑40 viscosity exactly as required. There is absolutely no reason a vehicle with a recently replaced, recall‑compliant engine should be failing like this. Something is seriously wrong with this vehicle, and it needs to be addressed immediately. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)