NHTSA Complaint #11714301 — 2026 VOLVO XC60MHEV

The contact owns a 2026 Volvo XC60 MHEV. The contact stated while driving approximately 30 MPH, the instrument panel went dark and became inoperable. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was inoperable and needed to be replaced; however, the part was not available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 800.