NHTSA Complaint #11714131 — 2017 FORD F-150

My Ford F-150 is having issues that is known to Ford about the cold rattle start which consists of the cam phasers are defective and can cause serious damage to the engine. At the time Ford had put out some customer program and my vehicle has only got 36,000 miles on it and the problem has now just started. I called ford service center and the service man was surprised that mine started going bad at such a low mileage vehicle and pretty much said theirs nothing they can do except pay thousands in repair. And I explained to him that when ford had sent the customer program out my vehicle wasn’t encountering any issues and he said they cannot offer that to me. My truck is in very new condition don’t drive it much so now I’m stuck with a new truck where the engine can die out at any given time. Ford knows this was a problem from the beginning so why didn’t they recall this as this is a very expensive repair. I think this should be taken care of by the dealer as I have a new truck then have to turn around and spend 5,000 dollars on repairs