NHTSA Complaint #11713779 — 2020 LEXUS IS

This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The vehicle was taken to the dealership for evaluation and repair. A diagnostic code confirmed a cylinder misfire. •SECOND INCIDENT: Several days after being returned to the owner, the MIL flashed again and engine power was reduced, requiring careful maneuvering. The vehicle was returned to the dealership for further repair and remained in their custody for about a month. •THIRD AND MOST SEVERE INCIDENT: A few days after being returned, the MIL flashed again. The vehicle abruptly slowed, shook, and temporarily stalled in active traffic, requiring immediate intervention to avoid a collision. The engine restarted after pulling over safely. The vehicle has undergone compression testing, coil and spark plug replacement, battery replacement, and extended diagnostics with manufacturer technical support. Despite these efforts, the defect persists, demonstrating it is intermittent and unpredictable. The combination of sudden loss of engine power, stalling, and shaking in traffic creates a foreseeable risk of collision, particularly at intersections and in situations where predictable vehicle response is critical. Videos and diagnostic evidence document these recurring failures.