NHTSA Complaint #11713631 — 2018 HONDA CR-V

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11713631
Vehicle 2018 HONDA CR-V
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

On October 2025 there was a mass incident in different areas of Queens NY in were airbags from Honda CRVs were stolen. The vehicle was sent to a body shop to have the airbag replaced but American Honda Motor Co., Inc does not have any available to distribute. We have reached out to them but there respond has been " We apologize for any inconvenince or delay this matter has caused you. Currently the part(s) ETA is to be determined." No dealer has extra parts and the part cant be found anywhere else. We are looking to get this resolved being that 3 months have now passed and there is no "ETA" of the part being available for costumers. It is not something that should be happening to a loyal costumer that has purchased a vehicle without having the option to get parts (as per American Honda they are not out of stock and they are manufacturing but they are just not available for distibution).In cases like this parts should be available to be replaced in cases of an emergency, let alone a safety part like an airbag.

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