NHTSA Complaint #11713561 — 2022 LAND ROVER DEFENDER

On [XXX], while driving approximately 30 mph, my vehicle displayed the warning “STOP SAFELY – ELECTRICAL FAULT DETECTED.” I immediately pulled over and restarted the vehicle, but the warning reappeared. Due to safety concerns and proximity to my home, I cautiously continued driving. Two blocks from my residence, I stopped briefly and received a message stating “BATTERY LOW – PLEASE START ENGINE.” After restarting and turning the vehicle off again, the original warning cleared; however, the vehicle has been completely inoperable since [XXX]. The SUV was towed for battery replacement and then towed again after diagnosis confirmed a failed DC-DC converter. The dealership has advised the earliest availability of the replacement part is February 19, 2026, resulting in over two months of total vehicle downtime. I have received minimal updates during this time. I reported this issue to Land Rover/JLR but have not received follow-up or resolution. Based on my research, DC-DC converter failure is a known safety issue, and JLR has prior awareness of this defect. This failure presents a serious safety concern due to loss of electrical function while driving, possibly emergency brake issue, along with unreasonable repair delays related to a known issue. I am requesting acknowledgement of this safety concern, clear communication regarding my case, and appropriate assistance due to the extended downtime and still having to pay a monthly car payment/insurance and manufacture warranty just expiring at the 50,000 miles. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)