NHTSA Complaint #11713469 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11713469
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

The engine light came on. I plugged a diagnostic scanner in under the dash and it read “misfire on cylinder 1”. I installed a new spark plug and cleared the code. I also noticed the coolant level was low so I added some. I checked it the next day and the coolant was low again but it was not puddled on the driveway. The check engine light was back on again. I took the car to the local Ford dealer and after they run a couple of test, I was informed the car had coolant intrusion on cylinder #1. They said the engine had cracked and needed to be replaced . I did not drive the car until I was able to have it repaired. The cost was $9451.51.

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