NHTSA Complaint #11713432 — 2026 CHEVROLET TRAVERSE

My car is available for inspection upon request. AWD Service and 4WD Service messages appeared at 389 miles and 2104 miles on the odometer. Messages appeared during operation of the vehicle, shutting down AWD as an option and defaulting to 2WD. Messages would go away and AWD would come back online after a few hours of leaving the car off. AWD system was in use when error messages appeared and deactivation of the AWD/4WD system increased risk during icy road conditions. When taken to the Houston Mac haik Chevy dealership service center, I was refused at the door, stating that the messages needs to be on for them to take a look. No warning lamps or other messages appeared prior to failure. Message first appeared during normal operation with AWD on at 389 miles on the odometer. The components have not been inspected by anyone.