NHTSA Complaint #11713195 — 2020 NEWMAR DUTCH STAR

I purchased a 2020 Newmar Dutchstar RV on [XXX] and first noticed the Tire Pressure Monitoring Sytem (TPMS) start to malfunction shortly after. The first indication of the malfunction were nuisance warnings stating tire overheat conditions, followed by constant communication warnings and multiple tires not indicating anything at all. The current state of the TPMS as of today [XXX] is it does not function at all with a constant communication error displayed on the dash panel. I received SF644A-C from DTNA in March 2022 stating the TPMS controller software required an update and some antenna modifications were required. I received FL935A-C and NHTSA #22V-379 in July 2022 stating the same information as the previous notification. I contacted my Freightliner service center, Transwest Truck Center in Fontana California (909) 770-5170 to request an appointment to have the safety recall completed. They stated they were waiting on software and parts from Freightliner. I finally got an appointment on 1-23-2023 to have the recall completed. The recall was completed the next day and when I picked up the vehicle the TPMS was still malfunctioning (same Issues) so I left the vehicle for additional repairs. I picked the vehicle up again on 1-27-2023 and the TPMS was still malfunctioning, but I could leave the vehicle for additional service due to a scheduled trip. My opinion only: The software update appears to ignore the low/high pressure and over temp warnings. Every year during annual service, I ask Transwest to look into the TPMS issue and they stated that Freightliner has not provided any additional guidance. I have called Freightliner 24/7 and they stated they are not aware of any issues. I don’t know what else I can do to get this issue resolved so I am attempting to file this claim with NHTSA. Numerous RV blogs have hundreds of comments from Freightliner owners who are experiencing the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)