NHTSA Complaint #11712792 — 2025 LEXUS LX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11712792
Vehicle 2025 LEXUS LX
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

My 2025 Lexus 700H F-Sport Bounces or wobbles when in Econ or Comfort. The suspension feels like bad shocks or springs. The Bouncing is so bad on highway turns that the driver must slow down over bumps to prevent the SUV from Bouncing off the road. At night one can easly see the wobble or bouncing of the SUV lights. I have made 3 trips to my Lexus Dealer, Jim Hudson Lexus in Columbia, SC. The last visit my truck was evaluated by a Field Technical Specialist, Mr Matt Hennessey. Matt stated this is the way they come to the Dealership. His solution was for me not to drive in Econ or Comfort or sell the vehicle.

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