NHTSA Complaint #11712387 — 2023 GMC YUKON

We received a notification that our 2023 GMG Yukon Denali Ultimate engine needed to be tested as a part of a recall. We took the vehicle to our local GMC dealership. The engine was tested and determined to "pass". The "pass", we were told, meant that we did not need a new engine, just thicker oil, and that the engine was safe. Mind you, our car was a custom order, took 8 months to receive, and is not even 3 years old. The vehicle is my everyday driver. I have two kids and live in a large city with a lot of traffic. A few months after it was determined to "pass", I was driving with my kids and dog in the car. The abruptly stopped, putting itself in neutral. Luckily, I had just turned off of a major interstate and onto a side road. The car would not start or move out of neutral leaving me and my kids in the middle of the road. It now needs a new engine. Prior to this issue, the battery died a few weeks after we took delivery of the vehicle. SAFETY!!!! If this happened just a few minutes prior, I would have been on a major interstate in one of the nation's worst traffic cities. My car would have abruptly shut down absolutely risking other cars hitting my car. All of this could have been avoided if GMC recalled AND REPLACED all impacted engines. The GMC service tech admitted that they (GMC) knew it was a "band-aid" that wouldn't work. GMC is putting lives at risk. In addition, we now have a vehicle we paid more than $150k for that is virtually worthless.