NHTSA Complaint #11712252 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11712252
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

In my 2017 my check engine light came on at 70,000 miles throwing a bunch of different codes, ignition coil misfire and actuator making vehicle overheat and run rough, made extensive repairs to the vehicle based on what the codes were which didn’t repair the vehicle, finally engine gave out on me at 93,000 miles and I had the vehicle towed to Classic Ford In Mentor Ohio and they diagnosed the vehicle with a bad engine requiring the engine to be replaced, I was then informed by the service department that what killed the engine was coolant leaking into the cylinders due to a design defect by Ford Motor Company and these issues with these Ecoboost engines are very well documented across the internet, Dealership quoted me over $9,000 to replace the engine which I definitely can’t afford at all, Due to this not being my fault and I’ve kept up with all maintenance but again what killed the engine was Ford’s design that allowed coolant to leak into cylinders, I’ve made several calls to Ford Motor Company and there corporate offices and they are declining to do anything to help this issue, my case number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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