NHTSA Complaint #11712215 — 2020 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11712215
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I pulled up to a traffic light at a busy intersection in Lubbock, TX, and the engine just shut down on approach to a red light. The vehicle still had power (radio, headlights, AC/heater, etc.) but the engine would not start or even turn over and try to start. The vehicle was towed to a Chevy dealership in Lubbock, TX, and they said they believed it was an internal engine failure but wouldn’t be able to look at it for several weeks. I had it transported to my hometown in Taylor, TX, and my certified mechanic replaced the starter and battery solenoid but the engine still wouldn’t start. They drained the oil and found metal shavings in the oil. They too believe that the engine suffered a catastrophic failure and needs to be replaced.

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