NHTSA Complaint #11712064 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact was aware that the VIN was included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle pulsated before stalling. The contact was able to coast to the side of the roadway. No warning lights were illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The vehicle was then towed to another dealer, where the transmission failure was confirmed. The contact stated that the dealer had not inspected the transmission and used a "peephole" to inspect the transmission. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.