NHTSA Complaint #11711633 — 2025 VOLKSWAGEN ATLAS

I was driving on the road and my car just turned off. The car turned off mid drive. When I tried to turn the car on again, the engine revved and within a few seconds the car turned off again. The dash showed an error message "Error: Drive system. Please service vehicle." When the tow truck came, the tow truck driver said he has seen this issue before with VW Atlas cars. He tried to turn the car on again, and the same thing happened. When this happened, I felt extremely unsafe because the car just stopped in the middle of the street and I was unable to turn it back on or get it to move from the middle of the street. Thankfully it was not a busy street and there were no cars behind me. There were no warning messages prior to the failure. The car initially started as usual with no warnings of this problem prior to beginning the drive. The error message only appeared after the car stopped mid drive and before the dash screen shut off. The car was towed to the service center. They acknowledged the problem and have not been able to provide a reason for the malfunction.