NHTSA Complaint #11711117 — 2021 VOLKSWAGEN ID.4

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11711117
Vehicle 2021 VOLKSWAGEN ID.4
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The center display and the instrument panel on our ID4 reset unexpectedly while driving, even though recall with Campaing ID 24V344000 was performed on our vehicle. This caused both displays to turn off, first the instrument panel followed by the center display - we pulled over as we did not have any information of any kind of the status of the car. After a couple of minutes, it came back up again - restarted. We reported to our local VW dealer, who told us that there is no open recall.

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