NHTSA Complaint #11710929 — 2024 MERCEDES-BENZ AMG EQE 4MATIC+

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11710929
Vehicle 2024 MERCEDES-BENZ AMG EQE 4MATIC+
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving at freeway speed under clear weather conditions with no traffic or debris, the panoramic glass roof on my 2024 Mercedes-Benz AMG EQE SUV suddenly shattered without warning. There was no impact or external cause. The glass appeared to explode from the inside out and fell into the vehicle, creating a serious safety hazard. The dealer denied warranty coverage and stated it was not a manufacturing issue, requiring me to file the repair through my own insurance.
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