NHTSA Complaint #11710864 — 2024 ACURA ZDX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11710864
Vehicle	2024 ACURA ZDX
Component	UNKNOWN OR OTHER
Date of Incident	December 8, 2025
Date Filed	January 14, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Acura TSB 25-033 details how dealerships or independent shops should update the infotainment unit (a11). When followed correctly, the update causes the infotainment unit to fail. This leaves the vehicle with no hands-free safety and GPS functions, in addition to no radio. Acura cannot replace the radio unit, rendering hands-free safety features useless.

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