NHTSA Complaint #11710848 — 2025 FORD MAVERICK

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11710848
Vehicle 2025 FORD MAVERICK
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I got out of my truck this morning once I arrived at work and the parking brake function unavailable message came on. I got back in and started the vehicle and Parking Brake Unavailable, Advanced Trac unavailable, Hill Descent Assist unavailable, ABS unavailable, and Forward Collision/ Lane-Keeping System unavailable messages were all on dash. Attempted to take my truck to Ford of Murfreesboro as there is a recall that is out on this issue for some 2025 Maverick EcoBoost trucks, even though it doesn't show up on my VIN, all symptoms on the recall I am experiencing. Ford of Murfreesboro service personnel was rude from the start and when I told them I didn't have an appointment, but feel like this is a safety concern they were quick to tell me it would be over a week before they could even look at it, and even if I had an appointment, it wouldn't be looked at for a week. Worst experience I have ever had with a dealership, and I will be an advocate that people DO NOT bring their vehicle to Ford of Murfreesboro if they want to actually be taken care of if their vehicle has any issues.

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