NHTSA Complaint #11710678 — 2021 MERCEDES-BENZ S 580

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11710678
Vehicle	2021 MERCEDES-BENZ S 580
Component	WHEELS
Date of Incident	June 1, 2025
Date Filed	January 13, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Three wheels had rim a total of eight cracks that lead to one tire unable to hold air. Loss of air in tire can lead to crash. Mercedes service inspected car after first crack was noticed by Discount Tire when they diagnosed deflation in tire. Mercedes service reported that two additional wheel rims were cracked. Discount Tire subsequently determined a total of eight cracks and took pictures. Mercedes service representative stated that initial OEM wheels on 2021 S Class were weak and frequently failed. Service manager said they have had cracks during test drives from simply riding over a metal plate on the road. Car was bought used with 22k miles and driven only 3k miles by me at time of failure. Car was supposedly 100% inspected and was “certified”. Low air pressure indicator alerted the issue.

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