NHTSA Complaint #11710634 — 2019 ACURA RDX

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11710634
Vehicle 2019 ACURA RDX
Component VISIBILITY
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the driver’s side door, there was a loud popping sound coming from the rear of the vehicle. Upon inspecting the rear of the vehicle, the contact noticed that the rear glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Glass Shattering); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and opened a case. The contact was informed that there was no warranty or recall for the failure. The approximate failure mileage was 65,000.

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