NHTSA Complaint #11710527 — 2025 HONDA PROLOGUE
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11710527 |
| Vehicle | 2025 HONDA PROLOGUE |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The infotainment system screens go black sometimes for no reason. Been to the dealer to fix and they said they can’t duplicate the issue. Yet I have pictures and videos to prove it. The drivers assist systems turn themselves off when there is nothing blocking the cameras. Causing the one pedal driving to start applying the brakes and almost causing me to be rear ended multiple times. The AWD system is horrible. The traction control will turn on with cruise set and completely dry roads. But when it’s actively raining it slips and slides and hydroplanes do without activating any system to counteract it. The charger door was broken when I bought the vehicle and had to have it replaced. The charger itself sometimes says it can’t charge for some reason and I have to unplug it and plug it back in. The heater doesn’t get warm unless cranked to the highest setting otherwise it blows colder air. The dealership I took it to literally said they don’t want me to bring it in there anymore and to go to another dealership because and I quote “those guys know nothing about EVs so fuck them go to another dealership” the next closest dealership is 2 hours away and I work full time including weekends. So tell me how I’m supposed to make that work? The charger is now having an issue where it doesn’t charge and I have to remove the charger and plug it back in.
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