NHTSA Complaint #11710456 — 2019 NISSAN LEAF

Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)