NHTSA Complaint #11710388 — 2019 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11710388
Vehicle	2019 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	December 31, 1969
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Backup camera became blurry. Then it froze. Now it backup image froze and remains on screen when vehicle is put in drive. Dealer and Ford says not under recall or the 15 year warranty program even though vehicle is in the year of the warranty. Yes dealer knows. A [XXX] is now driving vehicle under learners permit. Yes ford dealer inspected and said was foggy lens. Had ford check their OASIS system and they said vehicle is not listed. Stated they won’t give me a response in writing that it is not concerned because that proprietary information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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