NHTSA Complaint #11710333 — 2017 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11710333 |
| Vehicle | 2017 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I am the single owner of this 2017 Ford Escape with an Eco-boost 2.0L engine. This vehicle has only been serviced by Ford dealerships. at approximately 60K miles I noticed a lag in acceleration between 1200-2200 RPM. At 88K this lag became more violent, and I took the car to a Ford dealership for diagnosis. No warning lights had illuminated. The ford dealership advised me that there was coolant intrusion in the cylinders, and an entire new long block engine was required. After researching I learned that the 2017 had a design flaw that allows coolant to leak into the combustion chambers. in 2020 Ford redesigned the engine from an open deck to a closed deck. Due to Fords design flaw, I required a completely new long block engine and was able to confirm it was the new closed deck design at a cost of $14K. This problem boils down to the engine's open deck cooling design, which causes premature gasket failure and sometimes cracks between the cylinders. These problems don't affect the earlier versions of these engines due to their closed deck system, which was used prior to the introduction of the 2017 Escape. Ford has acknowledged this problem, but the fix isn't a simple one - it requires a long block replacement, which is obviously a labor intensive and expensive job. How to we get Ford to be responsible for the costs associated with changing the engine out from their flawed design? This could have been an on highway incident since there were no warning lights or other visible issues.
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