NHTSA Complaint #11710072 — 2021 TOYOTA HIGHLANDER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11710072 |
| Vehicle | 2021 TOYOTA HIGHLANDER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
In May 2021 I purchased my Highlander XLE with 5 miles on the odometer. In Feb 2021 dealerships were notified of Toyota Technical Service Bulletin (T-SB-0008-21) dated Feb 2021 was a problem. I have never been notified of the TSB for transmission whine/grinding noise. At approximately 75,000 miles (out-of-warranty) and regular servicing, my vehicle developed a noticeable whine from the transmission. Now at 102,000 miles I am stuck with a transmission replacement ($7500-$9000) looming at sometime in the future. Very disappointed. I have been reprimanded by grandkids that "You drive like a Grandpa" so, I am not hard on my vehicles. My 1993 Chevy S10 had over 388.000 miles when sold. it was solid!. I think Toyota should be forced to do the right thing and cover any cost of replacement and temporary rental. Seems replacements are back ordered for months!
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