NHTSA Complaint #11710019 — 2026 HYUNDAI PALISADE

The front grille on my 2026 Hyundai Palisade Calligraphy has developed visible deformation that appears consistent with heat damage or melting. The plastic behind and around the grille slats shows wavy, rippled distortion and texture changes. There is no evidence of impact damage, road debris, or external chemical exposure. The vehicle has approximately 2,000 miles and is only about 42 days old. The vehicle is unmodified and has been used under normal driving conditions. This damage appears to be a material or manufacturing defect, as automotive grille plastics should not deform under normal operating temperatures. I took the vehicle to an authorized Hyundai service center. The dealer acknowledged the condition but stated it would not be covered under warranty, claiming there is nothing mechanical wrong and that it is not a defect. No alternative explanation was provided for the heat-related deformation. I am concerned this may be related to excessive heat buildup behind the grille, material failure, or a design issue involving airflow, active grille shutters, or reflective trim. This condition should not occur on a new vehicle and may affect vehicle safety, cooling performance, or long-term durability. Photos of the affected grille areas are attached for reference.