NHTSA Complaint #11710012 — 2021 MITSUBISHI OUTLANDER SPORT

The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated that the catalytic converter was stolen from the vehicle, and a new catalytic converter was installed. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with catalytic converter failure. The vehicle was not repaired. The contact called the dealer, but no assistance was provided. The failure persisted. The contact recently received an Extended Warranty for the infotainment touch screens due to common software and connectivity failures. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 6,000.