NHTSA Complaint #11709788 — 2022 TOYOTA HIGHLANDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11709788
Vehicle 2022 TOYOTA HIGHLANDER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

I had been driving my 2022 Toyota Highlander XLE with 46k miles that I just got for about two weeks, so about 10 days out of the 14 i actually drove it from home to work and back home. Within those 10 days driving the SUV, 8 mornings and one afternoon the highlander engine had issues accelerating and shifting gears. Basically when pulling out on to a highway from a side street coming down a hill when pressing the gas to enter the highway and flow of traffic the engine stuttered from zero to 20mph causing the entire SUV to jerk repeatedly and the gears would have issues shifting from first to second. I had to let my foot off the gas pedal then press again repeatedly as the SUV kept jerking trying to accelerate forward stuck no more than 20 mph for 30 seconds then started to even out and climb up after a minute. I have caught this on video twice. This has caused me to hold up traffic on the highway behind me with no where to pull off because my particular side street comes out from a gulch cliff side. No check engine lights came on each time. I took it to an auto shop that did a minor test drive and suggested it go directly to Servco Toyota as it should have powertrain warranty on it still and they believed it was a fuel pump issue. The issue did not happen with this auto shop but I showed them the video. I scheduled an appt at Toyota and it is with them now. They did 2 test drive but could not replicate the issue and could not see any codes coming up. I opted to leave the vehicle with them to do more test drives where the issue has happened as I do not feel safe driving it and the manager also said they did not feel safe having their techs drive it so the manager will do it. Without check engine light/code they are saying they cannot check the fuel pump or do anything else but will try to do more test drives to replicate the issue. I have seen numerous Reddit, facebook group posts, and a petition about this same issue but no official recall or word from Toyota.

Related Complaints for the 2022 TOYOTA HIGHLANDER

Other FUEL/PROPULSION SYSTEM Complaints

#11685112 I am writing to express my concerns regarding my 2022 Highlander. As a loyal Toyota family, with this being my fourth...
#11678354 Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintena...
#11616208 As my wife had the wheels turned and was pulling up to the curb stop in a parking spot the car suddenly lurched forwa...
#11538039 Vehicle does not fill above 14 gallons of gas. It says 10 miles until empty, but when you fill it and try to force as...
#11526228 The breaking system doesn’t take effect in speed and turn and when you leave the acceleration and the speed increase ...

Recent Complaints for the 2022 TOYOTA HIGHLANDER

#11719234 POWER TRAIN Transmission failure of 2022 Toyota Highlander LE at 82,329 miles. Safety compromised due to possible roadside failure.
#11718753 SERVICE BRAKES Component or system that malfunctioned: The braking system on my 2022 Toyota Highlander Hybrid, specifically the tran...
#11718753 VEHICLE SPEED CONTROL Component or system that malfunctioned: The braking system on my 2022 Toyota Highlander Hybrid, specifically the tran...
#11717969 POWER TRAIN Transmission failed at 63,000 miles, new transmission was installed.
#11717264 POWER TRAIN UA80 Transmission failure @ 3.5 yrs old and 89k miles.
Check any vehicle history by VIN - Free vehicle history report